Adventure Cruises - Travel agency treated me like the enemy not the customer. Didn't receive what I paid for.

Las Vegas, Nevada 1 comment
Not resolved

Cruise Adventures in Fresno are condescending and rude. Paid for an exterior room and on my document I'm assigned to an interior room. They blamed the cruise line.

Found it very painful to communicate with them. This was a group booking. Everyone agrees that they were treated in an condescending manner.

Overpaid and was told accounting will take care of it. Here it is 3 months later no check.

Customer service, diplomacy and business 101 are non existent. Phone calls and emails are not returned.

If you want to be treated like a customer do not use Cruise Adventures and stay away from Craig Mungary and Charles Rabb.

Review about: Travel.

Comments

Anonymous
#137820

Have you contacted the Better Business Bureau? He has an F rating...

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